RETURNS & EXCHANGE – SKRJO.COM

RETURNS & EXCHANGE

Exchanging a SKECHERS Merchandise bought on skrjo.com is very easy. Visit any SKECHERS SHOP across AMMAN/JORDAN with your online receipt & You can change the size or color of your Merchandise.

skrjo.com offers its customers 15 days to exchange Merchandise from the date they receive them. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

You can visit any of our SKECHERS shops to exchange your Merchandise & to be eligible for an exchange at SKECHERS shops 1-Merchandise must be presented with original Online receipt. 2-Merchandise must be in an salable condition, in original state, in original packaging.

PLEASE ALSO NOTE:

  • Merchandise purchased on skrjo.com might be subject to VAT or any other applicable taxes in Jordan.
  • The customer bears full shipping costs.
  • Prices may change at any time. However,the changes shall not affect the orders for which we have sent an Order Confirmation.
  • If there is a manufacturing defect in the Merchandise, the customer is exempted from the cost of shipping the exchanged item.
  • If the received Merchandise is not the one required, it will be exchanged without charging the customer the shipping costs.
  • You may contact us on onlinesales@stars.com.jo for further assistance.


RULES AND CONDITIONS

 

  • The product must be exchanged within 15 days from the date of receiving the order.
  • We deal with exchange cases if products are not used and in the case of original packaging.



REFUND POLICY

  • WE DO NOT ACCEPT RETURNS ON ANY ITEMS! ONLY EXCHANGES ON PURCHASED MERCHANDISE ONLY AT SKECHERS SHOP AMMAN/JORDAN.



CANCELLATION POLICY

  • Not Available